Responsible Gaming at vip23 —
Keep Yourself Safe
Enjoy entertainment within your limits — vip23 gives you deposit limits, time limits, and self-exclusion to keep you safe.
Gaming Should Never Become a Burden
vip23 believes that online gaming should be a source of fun — never a cause of stress or financial difficulty. We want every player to play with a healthy mindset and stay aware of their own limits.
On this page we will discuss how you can play responsibly at vip23, when to seek help, and which tools we offer to help you stay in control.
Remember — gaming is a form of entertainment. It should never be considered a reliable source of income. Only play with money that, if lost, will have no impact on your daily life.
Key Things to Remember
- Gaming is for entertainment only — not for income
- Set a budget in advance and stick to that limit
- Do not chase losses by placing bigger bets to recover lost money
- Avoid gaming while under the influence of substances or alcohol
- Talk openly with family and friends about gaming
- Contact our support team whenever you feel you need help
Tools to Keep You In Control
vip23 gives you the ability to manage your gaming experience your own way. Use the tools below to stay safe.
Set Deposit Limits
Set a limit on how much you can deposit per day, per week, or per month. Once set, reducing a limit is immediate, but increasing it requires a 24-hour waiting period — protecting you from impulsive decisions.
Session Time Limit
Set a time limit for how long you play in one session. When time is up, vip23 will automatically alert you and help you end the session if needed — so you do not end up playing for hours without realising it.
Cooling-Off Period
If you feel you need a break, put your account on a temporary pause for anywhere from 24 hours to 6 weeks. During this time you cannot make any deposits or play games, but you can still make withdrawals.
Self-Exclusion
If you feel gaming is affecting your life, use our self-exclusion feature. Activating it will close your vip23 account for a set period or permanently.
Review Gaming History
You can view your betting history, deposit, and withdrawal records from your account at any time. Analyse your spending patterns and change habits as needed.
24/7 Support Team
Contact our support team at any time about any concern via live chat or email ([email protected]). Support is available in both Bengali and English.
When Do You Need Help?
If any of the signs below appear in yourself or someone close to you, consider seeking professional support.
- A strong urge to place bigger bets to recover money that was lost
- Being unable to stop gaming or stick to time limits
- Prioritising gaming over family, friends, or work
- Taking on debt or draining savings to cover gaming costs
- Lying to or hiding things from family about gaming
- Feeling restless, irritable, or moody when unable to play
- Turning to gaming to escape stress or sadness
Ask Yourself
If most of the questions below get a "yes" answer, you are enjoying gaming in a healthy way.
- Do I set a budget in advance before playing?
- Is gaming not harming my family or work?
- Can I stop calmly after a loss?
- Is gaming not having a negative effect on my mental health?
- Do I see gaming as entertainment, not as a source of income?
- Are my family or friends not concerned about my gaming?
How to Use the Protection Tools
The responsible gaming features at vip23 can be easily activated from your account settings. Follow the steps below.
Log In to Your Account
Log in to your account at vip23 and open the profile menu at the top right.
Open "Responsible Gaming" Settings
From the profile menu, select the "Responsible Gaming" option.
Set Your Preferred Limits
Set whichever you need — a deposit limit, session time, or cooling-off period.
Confirm and Save
Confirm the change. Reducing a limit takes effect immediately.
Contact the Support Team
For self-exclusion or if you need additional help, reach us via live chat or email at [email protected].
Strict 21+ Policy
vip23 is for individuals aged 21 and above only. Keeping minors away from gaming is our responsibility — and yours too.
Registration Block
Age is verified at registration. Those under 21 cannot create an account.
Parental Controls
Use parental control software on your device to prevent minors from accessing gaming sites.
Account Security
Always keep your login details private. Do not share your password with anyone.
We Are Always Here for You
Do not hesitate to talk about gaming problems. The vip23 support team is ready to help 24 hours a day, 7 days a week via live chat and email. Support is available in both Bengali and English.
If you feel gaming is getting out of your control, seek help today. Admitting there is a problem is a sign of strength — not weakness.
What to Do if You Have a Gaming Problem
- First set a deposit limit and establish a gaming budget
- Activate a cooling-off period for a break of a few days
- If it feels like a long-term problem, use self-exclusion
- Talk openly with family or a trusted friend
- Contact our support team — you can speak in Bengali
FAQ on Responsible Gaming
Enjoy Responsibly
Use all the protection features at vip23 for a safe and enjoyable gaming experience. Enjoy the best entertainment while staying within your limits.